At Weed Dragon.com and Flame Engineering, Inc. we take Customer Service Very Serious. Customer Service is not a Department, it's an Attitude.

North America’s Favorite Home & Garden Torch Kits

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

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We strive to provide you with a pleasant and secure on-line experience. Your name, purchases and credit information are confidential and will not be shared with any one else. Please visit our Privacy Policy page for more details.

Pricing:	Prices shown on this web site are our suggested retail prices. You may also buy through one of our many Red Dragon dealers. If you would like the name of a local dealer, please contact us and a friendly representative will give you prompt assistance. Distributors and Dealers: Please call for pricing and to order.
On-line Ordering:	U.S. and Canada Orders Only: We are pleased to offer customers residing in the United States and Canada the option of purchasing directly from our web site. On-line orders may be purchased with Visa, Mastercard and American Express only. Sorry, No On-line Orders outside the United States and Canada. Please Call 888-388-6724 or 785-222-2873 to order.
Ordering By Phone or Mail:	If you are from outside the United States of America and Canada, or if you aren't and simply don't wish to order on-line, feel free to order by phone, fax or mail. PHONE: United States, Canada and Mexico call toll free: 888-388-6724 Overseas: 785-222-2873. FAX: 785-222-3619 MAILING ADDRESS: Flame Engineering, Inc. P.O. Box 577 LaCrosse, Kansas 67548-0577
On-Line Security:	By clicking on the checkout button on the shopping cart form, you will be directed to a form for your address and credit card information. Everything you submit is secure through our SSL Server and is fully encrypted and safe. We also have our site daily scanned and monitored by McAfee® Secure and Quarterly scanned by Security Metrics. Our shopping cart software and web hosting company are fully PCI Compliant as well as all our handling of credit card information. We take credit card and personal information seriously.
On-Line Order Confirmation:	When you have completed an on-line purchase you will see an on-screen confirmation summarizing your order. Please print and keep this for your records. You will also receive an e-mail confirmation.
Shipping:	*Please Note: MOST orders will ship within 24-48 hours.* Contiguous U.S. Orders and Canada: All orders are shipped U.P.S., regular ground, within 2 to 3 weeks. The actual shipping charges will be added to your order during check-out. Other services, such as Next Day Air, are available with additional shipping charges. Alaska and Hawaii: All orders are shipped U.P.S. Air Service. The actual shipping charges will be added to your order during check-out.
Warranty:	We warrant all goods to be free of defects in material and workmanship. We repair or replace defective merchandise returned upon authorization. Please DO NOT return goods without consent. Warranty does not apply to items altered or subjected to misuse or neglect.

At Weed Dragon.com
& Flame Engineering, Inc. Customer Service
isn’t a Department.
It’s an ATTITUDE!

That’s why when you call Flame Engineering during our normal business hours, you talk to a full time employee at the factory who has real knowledge of the Weed Dragon product line! (not a machine or a call center)

Our on-line store accepts AMERICAN EXPRESS, VISA and MASTERCARD.

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FLAME ENGINEERING, INC.
P.O. Box 577 • West Highway 4
LaCrosse, Kansas 67548
Email: flame@flameengineering.com
Toll Free Mon - Fri 8 a.m -5 p.m. cst
1-888-388-6724